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Enabling our customers to get the most out of our sweeper and spreader products
Exceeding the needs of our customers by providing the most complete operator and technical training available.
Our courses provide thorough Knowledge of our Bucher products and their applications. We have a Passion for customer satisfaction, always striving to overdeliver on expectations while leaving customers wiser and more confident in the correct, safe and efficient usage of the specialist vehicles. With our certified City & Guilds assured courses you can be sure the training is carried out to a high level and a certificate is provided proving successful completion of the relevant course (at cost).
To book your training today, speak to one of our friendly team on: 01306 772931 or email: [email protected]
Training Plus
A number of training courses are available from our highly skilled technical team. Available at our training centres based in Dorking and Avonmouth or at your premises. (T&Cs apply)
Bucher Municipal provides Operator Training courses on all sweeper, spreader and GullyFlex models, focusing on teaching best practice in the safe, correct, and efficient use of the vehicle, daily and weekly checks, cleaning, operational controls and techniques and Winterization and cold weather procedures amongst others.
CAST Course. City & Guild assured bespoke certificated training for up to four experienced operators covering four topics of your choosing for sweepers or spreaders.
We offer an in-depth one-to-one “Trainers Course Content Training” course for spreader and sweeper courses only, which (upon successful completion) allows the attendees to roll out training throughout their organisation. This provides the in-house skills required to ensure continuity of knowledge and skills as and when there are changes in staff.
As a pre-requisit, any candidate who would like to sign up for this course would need to fill out a qualification questionairre to ensure they are suitable candidates.
We offer comprehensive training on topics focusing amongst others on best practice health and safety, basic maintenance, fault finding and daily and weekly checks for up to four experienced or two novice operators per course. (subject to t&c’s).
Additional Information for Training
To resolve any concerns regarding your training, please first contact your Course Trainer, Demo Coordinator, or the UK Warranty Team for an informal resolution.
If the issue remains unresolved, a formal complaint will be raised on your behalf and escalated to the Sales Director for a full investigation.
We take every complaint seriously and aim to reach a final resolution within 8 weeks unless otherwise agreed.
Please contact the demo team at [email protected]
Customers select their own candidates for training, and our expectation is that the customer exercises equality in their choice of trainee, disregarding discriminatory factors such as sex, race, orientation and other protected characteristics as defined in the Equality Act 2010.
Bucher promotes equality and diversity throughout its training programs, expecting customers to select trainees fairly and communicate any necessary disability adjustments.
While we strive for inclusion, training may be refused if equipment cannot be safely modified to accommodate a trainee's specific needs.
Any concerns regarding unfair treatment should initially be raised with a trainer or manager, with the option to escalate through the formal Complaints procedure.
We collect and record only personal information that is necessary for the completion of the training courses we offer.
Electronic records relating to trainees are stored in a restricted access folder and are destroyed 6 years after the end of the training course:
- Trainee’s first name and surname
- Certificate number
- Date and machine trained on
- Completed assessment form to indicate competence
- Evidence of mandatory experience where required for the course
